Iowa Emergency Number Association


Iowa E911 Communications Council

2004 Fall Conference



Tuesday & Wednesday - October 26th and 27th 2004

The Iowa Emergency Number Association and Iowa E-911 Council
will hold its Annual Fall Conference at the:

Four Points Sheraton Hotel

4800 Merle Hay Road

Des Moines, Iowa

Reservations: 1-800-325-3535  Or (515) 278-4755

Room Rates $65.00 single or double.

Mention the NENA/E-911 Conference

Reservations must be made by October 11, 2004

Conference Cost is $35.00 (Lunch Included on day 2)

$40.00 for Non-NENA Members


Make Checks payable to:
Iowa Emergency Number Association

Mail to:

Mark Vanhooser

Buena Vista County E-911 Communications

215 East 5th Street

Storm Lake, Iowa 50588


Phone (712) 749-2525

Fax  (712) 732-1716


Iowa Emergency Number Association – Tuesday, October 26th

The Emergency Number Professional (ENP) Certification has been scheduled for the morning; contact Mark Van Hooser at 712-749-2525 or by October 15th if you are interested in this certification.

Also on Tuesday morning there will be a class from 8:00 a.m. – noon on “How Dispatchers Should Handle Reports on Internet Crime”.  The class will be free and you will be able to apply the 4-hour course to your 8 hours of service.  ILEA and the E911 Council will be sponsoring this course.  This is an excellent program that provides telecommunicators with resources for some specific types of crimes that are not everyday occurrences.  It is unfortunately becoming more prevalent across the country.  Presenting this program will be Sergeant Barry Arnold, who has been an officer with the Des Moines Police Dept for 25 years.  For the past seven years, he has been working in the Sexual Abuse/Child Trauma Unit, which investigates all crimes of a sexual nature and child abuse cases.

The Des Moines Police Department has joined law enforcement across the country in an effort to combat the sexual exploitation of children and minors on the Internet.  Officers pose as teenagers online and also portray adults interested in trading child pornography.  Sergeant Arnold is one of the few experts in Iowa on the subject of Internet crimes.  Sergeant Arnold says, “Our goal is not to be ‘Big Brother’ on the Internet, but rather to make cyberspace a hostile environment for those who sexually exploit children.  If we are to be successful in protecting our children, this must be a joint effort involving law enforcement, parents, schools, and the entire community.”  Contact Mark Van Hooser at 712-749-2525 or to register for this class.

Iowa E-911 Communications Council – Wednesday, October 27th



Voice Over IP – Robert Ritter – Is this a curse or is it the technology that will revolutionize PSAPs of the future?

Panel Discussion on 911 issues that are affecting the PSAPs – interactive session with telephone vendors, consultants, and coordinators regarding 911 technologies and the growing changes it presents.

2004 Legislation on the rewrite of 34A – John Benson – E911 Program Manager

Consolidation of 911 Centers – Stacen Gross (GeoComm) – Information provided on where to make inquiries and how does one investigate the process.  O’Brien and Marion County will also participate in the discussion.